Couple say they’re ‘exhausted’ from opening door to Boots deliveries | UK News

A couple say they are exhausted and feel miserable after spending the last eight years receiving incorrect Boots deliveries.

Martin and Brenda Tizzard, from Walton, Liverpool, share a similar address with a local Boots store and say they have lost count of how many parcels are wrongfully delivered to their home.

The frequent deliveries have made it a routine for the husband and wife to walk up the road to drop off deliveries.

Martin said: ‘The amount of times we have to go over to that Boots we might as well be unpaid workers.

‘These boxes are big and god knows what’s in them. I think some of these deliveries could be worth a lot of money.’

The couple’s torture began when new shopping units opened in 2015 on their street.

‘It was a big event when the Boots opened. The Mayor at the time came over to open them,’ Martin said.

‘We’ve lived here for 16 years this situation with deliveries from Boots has made it a nightmare.’

The 68-year-old believes the issue is due to Boots having a similar address to his own and the close proximity of the store and his home.

Google Maps also says the Boots store is Martin and Brenda’s home.

Delivery drivers go ‘name blind’ and just see the address rather than who it is addressed to.

Martin said: ‘I tell the drivers they’ve got the wrong address and they just say “all I see is the number”.’

The mix-up isn’t isolated to just one particular delivery company either.

He said: ‘I think there’s about five or six delivery companies that have wrongly delivered it could be more it’s hard tell when they deliver in white vans.’

While Martin can see the funny side of the couple’s predicament it still causes a lot of trouble for them.

He said: ‘My wife has got arthritis and it does her no good to keep hobbling over the road to drop stuff off. I’m really at my wits end now.’

He also acknowledges the seriousness associated with the wrongful delivery of these parcels.

‘I don’t know how people sleep at night knowing these parcels could end up in the wrong hands,’ he said.

Martin has attempted to solve the issue with Boots but has so far been unsuccessful.

He said: ‘When I go into the shop they just shrug their shoulders. I feel like we’re stuck between a rock and a hard place.

‘I’ve never been in touch with the delivery companies because there’s no way of contacting them and a lot of them drive white vans. I’m often never sure where the deliveries are coming from.’

Boots have been contacted for comment.

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